Change management is the process of transitioning people to new mindsets, routines and behaviors that enable achieving new performance goals. Typically, the new ways of working align with new structures, roles, relationships, processes, and skills.
We focus on three services: creating change strategies, building change capabilities and guiding change initiatives.
|Building Change Capabilities
Creating Change Strategies
People need to operate differently (their mindsets, routines and behaviors) to achieve new outcomes. A change strategy defines the ways of working required to unlock performance gains. The development process begins by gaining a thorough understanding of current practices and the organizational guidelines that support them. This is followed by mapping the ways of thinking, acting and behaving necessary to unlock performance gains. Once “From – to” points are set, we develop a plan or roadmap to transition from current to future ways of working given business requirements and available resources.
Building Change Capabilities
There are three categories of change ability: managing yourself – being your best while accommodating a fast-moving change agenda, managing the work – understanding the steps and activities to progress through a transition, and managing others – aligning people on goals and enabling them to work collaboratively to achieve them.
Through interactive workshops, speaking engagements, and individual coaching sessions, we discuss the key success factors required for leaders and teams to champion their change agenda and how to employ them. Examples of successful and unsuccessful initiatives provide guardrails to guide knowledge and skill development.
Guiding Change Initiatives
One of the challenges of transitioning to new ways of working is that the people who need to adopt change also are running the business. The plan or roadmap for the transition needs to balance the demands of delivering short-term results and the conditions required for future longer-term performance.
There are three types of activities that enable the adoption of new ways of working: communication, training and engagement. We work with internal teams to develop and sequence these activities and guide leaders and their teams as they implement them. We provide advice and recommendations on how to implement adjust plans that support both current business needs and transformation goals.