More and more I work with clients remotely, which is changing how I work. Email, phone, Skype and Google Hangouts are our modes of communication. I only meet my clients in-person when I am leading key meetings or workshops.
- Pick a location that is easily accessible for all parties―commuting time is a cost for everyone
- Visit the cafe before scheduling a meeting around the time you plan to meet―is there enough seating, is it too noisy, is it conducive to collaboration and conversation?
- Check for wi-fi access―invariably someone will need to access something on the internet
- Arrive early so you can find the best spot to sit―this week, I arrived second and five minutes late, which is bad form
- Pick a spot away from the door―weather and constant traffic can be distractions
- Offer to buy your meeting attendees coffee―it’s good form
- Tip those who take your order―it’s a small recognition for the use of their space
- Ask if you can check the time―it’s difficult to do surreptitiously and I always go overtime if I don’t
- Offer to dispose of everyone’s cups, etc.―it’s a courtesy
- Ask others if they liked the cafe as a meeting location―this could become a regular meeting spot or somewhere you won’t return to

